1. General Refund Policy
At Fundlytic, By Wabalabs (OPC) pvt ltd we provide business and startup support services, including consulting and advisory services. Any fees associated with our services are generally non-refundable unless specified otherwise in the terms of service agreed upon for a particular service or engagement.
2. Refunds for Consulting Services
2.1 Service-Specific Refunds
Refunds for consulting or advisory services will only be granted if explicitly stated in the service agreement or contract. If you are unsatisfied with our services, please contact us to discuss potential resolutions or compensation, depending on the terms agreed upon during service initiation.
2.2 Refund Process
For eligible services, refund requests must be submitted within the timeframe specified in the service agreement. Refunds will be processed within 7-14 business days upon approval.
3. Chargebacks
In case of a dispute regarding our consulting services, clients may file for a chargeback through their payment provider (e.g., Stripe, PayPal). Fundlytic will cooperate with payment providers in dispute resolution but does not oversee or guarantee the outcome of any chargeback request.
4. Service Cancellations
If you choose to cancel a service or engagement before it is completed, any refund or compensation will be handled as per the terms outlined in the initial agreement. Fundlytic may retain fees for work already completed or resources committed before cancellation.
5. Contact Information for Refund Requests
For any concerns regarding refunds related to our consulting services, you can reach us at:
Email: info@fundlytic.org
Address: Ghaziabad, India